What is the task of the Technical Support department at Looklet?
We are eight people in Technical Support & IT, me included. We have three main tasks to solve as a team. The first and the most important, is that to support all customers and users of Looklets solutions around the world. That means when clients use our studios, we support our software and hardware products. We work also as a help desk to assist users and solve technical problems for them to ensure high productivity with our solution.
Our second task as a team, is to support our technical environment for our production of images, by supporting what is needed for the production and quality work that is done by our suppliers.
Our third and equally important task is to manage…